Frequently Asked Questions

  • How long will it take for my order to arrive?
  • USA: 2-6 days via USPS.
    Canada: 1-5 days via Canada Post.
  • Do you provide tracking with shipments?
  • All shipments include tracking which is emailed to you once the order is shipped.
  • What is your cancellation policy?
  • You may cancel your order and receive a full refund as long as the order has not shipped yet. Once the order ships, we cannot cancel the order.
  • Where is Youri™ located?
  • We operate out of Toronto, Canada with warehouses in Buffalo, NY and Toronto.